Click here 02 October 2020: Announcement about strict implementation follow Cambodian Authorities’ Regulations

Flight Booking

Passengers need to prepare necessary documents following Cambodia authority’s regulations and procedures of preventing Covid-19.

Flight Check-in

Enter your booking details. All international passengers are required to present at the check-in counter 2 hours before departure to verify your travel documents/Checked baggages avoiding the off load at the boarding gate.

Fields marked with * are required.

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Hotel Booking

Baggage, Seats

icon-luggage Extra baggage

icon-prefer Preferred Seat

icon-luggage Hot Meal

icon-luggage Gifts

icon-luggage Lounge

icon-luggage MAAS

Your Trip

Flight Info

Book Flight Book Flight

Fare Types & Rule

Ticketing on/after 27Dec2019 and on/before 31MAR2020 & travel commencing on/after 27Dec2019

Penalties/Changes:

  

Rules

Business

Economy

Premium Economy

Economy

Economy Saver

Promotion

Low Budget

C- / D- / J-

I- / Z-

Y- / W- / K- / S- / B- / M-

H- / L- / T- / O- / N- / G- / E-

X- / R- / Q- / P-

A- / F- / V- / U-

Cancelation/Refund

Before Ticketed Flight Date

Fee 12 USD

Exception:

-Between Cambodia and China/Hong Kong/South Korea/Taiwan: Fee 36 USD

-Between Cambodia and Australia/France/Germany/UK: Fee 84 USD

Fee 24 USD

Exception:

-Between Cambodia and China/Hong Kong/South Korea/Taiwan: Fee 60 USD

-Between Cambodia and Australia/France/Germany/UK: Fee 108 USD

Fee 36 USD

Exception:

-Between Cambodia and China/Hong Kong/South Korea/Taiwan: Fee 96 USD

-Between Cambodia and Australia/France/Germany/UK: Fee 144 USD

Not Permitted

On/After Ticketed Flight Date

Fee 24 USD

Exception:

-Between Cambodia and China/Hong Kong/South Korea/Taiwan: Fee 60 USD

-Between Cambodia and Australia/France/Germany/UK: Fee 108 USD

Fee 36 USD

Exception:

-Between Cambodia and China/Hong Kong/South Korea/Taiwan: Fee 96 USD

-Between Cambodia and Australia/France/Germany/UK: Fee 144 USD

Fee 48 USD

Exception:

-Between Cambodia and China/Hong Kong/South Korea/Taiwan: Fee 120 USD

-Between Cambodia and Australia/France/Germany/UK: Fee 168 USD

Not Permitted

Change

(Reroute not permitted)

Before Ticketed Flight Date

Rebook Fee 12 USD

Exception:

-Between Cambodia and Vietnam/Lao: Permitted without Fee

-Between Cambodia and China/Hong Kong/South Korea/Taiwan: 36 USD

-Between Cambodia and Australia/France/Germany/UK: 84 USD

Rebook Fee 24 USD

Exception:

-Between Cambodia and China/Hong Kong/South Korea/Taiwan: 60 USD

-Between Cambodia and Australia/France/Germany/UK: 108 USD

Rebook Fee 36 USD

Exception:

-Between Cambodia and China/Hong Kong/South Korea/Taiwan:96 USD

-Between Cambodia and Australia/France/Germany/UK: 144 USD

Rebook Fee 48 USD

Exception:

-Between Cambodia and China/Hong Kong/South Korea/Taiwan: 120 USD

-Between Cambodia and Australia/France/Germany/UK: 168 USD

Not Permitted

On/After Ticketed Flight Date

Rebook Fee 24 USD

Exception:

-Between Cambodia and Vietnam/Lao: Permitted without Fee

-Between Cambodia and China/Hong Kong/South Korea/Taiwan: 60 USD

-Between Cambodia and Australia/France/Germany/UK: 108 USD

Rebook Fee 36 USD

Exception:

-Between Cambodia and China/Hong Kong/South Korea/Taiwan: 96 USD

-Between Cambodia and Australia/France/Germany/UK: 144 USD

Rebook Fee 48 USD

Exception:

-Between Cambodia and China/Hong Kong/South Korea/Taiwan: 120 USD

-Between Cambodia and Australia/France/Germany/UK: 168 USD

Rebook Fee 72 USD

Exception:

-Between Cambodia and China/Hong Kong/South Korea/Taiwan: 144 USD

-Between Cambodia and Australia/France/Germany/UK: 192 USD

Not Permitted

Note:

  • U class for AD/ID ticket: Changes permitted without fee.
  • Cancelation fee for charter flight: Before departure date: 3 USD. On/After departure date: 10 USD.
  • In case of partial refund, refund the different (if any) between the fare paid and applicable one-way fare of used routing minus refund fee.
  • If there is no OW fare, use fare with the next higher booking class for recalculation.

 

Children/Infant discount:

  • Accompanied children from 2 to 12 years: Charge 75 % of adult fare
  • Accompanied infant 2 years without seat: Charge 10 % of adult fare

 

Baggage Allowance:

       
Baggage Type Business Economy
Premium Economy Economy Flex Economy Saver Promotion Low Budget
Hand Baggage
7k.g:
7k.g:
7k.g:
7k.g:
7k.g:
7k.g:
Check-in Baggage
32k.g:
32k.g:
23k.g:
23k.g:
23k.g:
Except from/to Vietnam
23k.g:
Except from/to Vietnam

 

1. For Business, Premium Economy: 1 piece with maximum is 32kgs. Maximum dimension (sum 3 of dimension) is 158cm (62LI).

2. For Economy: 1 piece with maximum is 23kgs. Maximum dimension (sum 3 of dimension) is 158cm (62LI).

Exception: 

  • Route from/to Vietnam: For Promotion fare ( X-/R-/Q-/P-/) and for Budget fare (A-/F-/V-/U-/): 0 Piece (NIL)

  

Minimum/Maximum Stay:

Rules

Business

Economy

Premium Economy

Economy

Economy Saver

Promotion

Low Budget

Minimum Stay

N/A; except from AU/FR/DE/GB/TW/HK/SG/MY/KR/CN/LA/TH/VN-REP: 1D

Maximum Stay

For K6 Group Fares

6M

1M

14D

7D

For K6 Others Fares

1Y

6M

1M

14D

 

On Selected Flight number for Route Domestic

 

No.

Flight number

Fare Basis

Surcharge Period

Surcharge Fee

(Per sector)

1

K6105, K6115 and K6117

ALL

All time

05 USD

2

K6109, K6108 and K6118

ALL

All time

03 USD

 

Eticket

eTicket is the information of passenger's itinerary issued and provided when you complete your ticket purchase online at this Website or at the ticketing offices.

The eTicket consists of (but not limited to) the following information:
  • Issuing carrier, issuing agent, place of issue

  • Reservation Code
  • Name of passenger
  • Ticket number, date of ticket issue, ticket itinerary, booking status.
  • Flight information: flight number, operating carrier(s), flight date and time.
  • Fare details and payment: fare details, taxes, fees and other surcharges, form of payment.
  • Fare conditions, baggage allowance.

Kiosk Check-in (Self-service)

Keeping development and improvement our service, K6 has now activated new self-service check-in called Kiosk Check-In where available for check-in all flights departing from SGN which effective on/after 11April2019. With Kiosk Check-In, passengers could use 24 hours to 1 hour before flight departure. Further usage method, K6 SGN staff could be the assistance.

Technology has been developed time to time and most carriers have improved their own service to attract passengers. At the same time, Cambodia Angkor Air, IATA code is K6, has also developed new self-service called Kiosk which allow passengers to perform their own check-in at the airport.

Currently our carrier has activated Kiosk at Tan Son Nhat International Airport, IATA code is SGN, that allow all of K6 flights departure from SGN to Sihanouk Ville International Airport (KOS), to Siem Reap International Airport (REP), and to Phnom Penh International Airport (PNH).

Condition and procedure of Kiosk

  • Kiosk will open for allow check-in within 24 hours and close 1 hour before departure (passengers can select seat and print boarding pass).
  • Kiosk Check-In available for 2 languages such as English and Vietnamese.
  • There are 5 ways to check-in; check-in by scan passport, PNR, Ticket Number, Flight Number or Frequent Flyer Number.
  • After passengers fill all required information completely, please click on Print Boarding Pass to get the boarding.
  • Passengers have to present at the check-in counter within 2 to 1 hour before departure for verify travel document (to avoid the off load at the boarding gate if they have no enough travel document as required by destination countries).
  • Crossing security check and immigration as usual process.

Note: Passengers must be presented at the boarding gate 40 minutes before departure.

Map:

Web Check-in/Mobile Check-in

Nowadays airports are being shaped by new digital initiatives; completely transforming not only the passenger experience, but also the design of airports themselves. So, we would like to introduce DXCI (Digital Experience Check-in) which served anytime/anywhere with minimal time and effort for passengers to experience the self-service check-in. Currently our carrier has activated DXCI for all routes which departure from PNH (Phnom Penh International Airport), REP (Siem Reap International Airport), DAD (Da Nang International Airport) and SGN ( Tan Son Nhat International Airport).

Condition and Procedure
  • Go through Cambodia Angkor Air website and click the Check-In Option.
  • Fill with your booking code and your last name. For other option you can search with your ticket number and name.
  • Please follow the instruction through pages.
  • There are three choices to get the boarding pass such as Print the Boarding pass, Email the Boarding pass (print out after) and View the boarding pass (scan QR code directly by mobile).
  • DXCI/Mobile check-in available for 24h to 1h before departure time and must be at the check-in counter to check baggage and verify the travel documents.
  • Crossing security check and immigration (apply only International Flight) as usual process.
  • Passengers have to arrive at the boarding gate 40 minutes before departure (30 minutes before departure apply for domestic flight).
Check-In through mobile phone

Check-In through mobile phone